4. A good culture is important to the organisation

4. A good culture is important to the organisation
  • The organisation listens to people, families and workers and makes changes because of what they say
  • The organisation respects the people it supports, families, workers and other professionals and treats people well
  • The organisation encourages whistleblowing, complaints and suggestions for improvement within
  • The organisation takes responsibility to speak out about bad practice and abuse for all people with learning disabilities, not just the people it is paid to support
  • Independent advocacy is a central part of the support people get.