CMG’ s Relative Quality Checkers
CMG has established a team of Relative Quality Checkers who volunteer to monitor quality in all of their services. These are family members or relatives of service users who live within CMG residential or supported living services.
The Relative Quality Checkers were involved in designing quality audits and they now undertake audits and random spot checks in CMG services. They feed back their findings to CMG’s Board, with all feedback analysed by their Quality Support Team.
Relative Quality Checkers CMG.pdf
for further information about the initiative.