Annual User Survey, Choice Support

Getting feedback from people who require support, their families and staff, is important for assessing and improving a service, but the data needs to be valuable. Choice Support has enhanced its annual user survey. Now the information they receive highlights good practice, identifies concerns and evidences trends, and influences future plans; all factors that are beneficial to cost efficiency and quality of life for staff, families and people using the services.

See Beyond the 'Tickbox'.pdf  for further details about their work.