Good practice 3: Being happy and quality of life

Examples demonstrating when care and support focuses on people being happy and having a good quality of life:

  • people are in control of their lives
  • people are happy for much of their lives
  • staff feel valued and the organisation quickly deals with staff who are not living up to organisational values
  • support plans truly reflect an individual’s preferences, fears, and dreams
  • staff are recruited, trained, and developed  to understand  the value of getting to know the person being supported and recog​nise that small things are important
  • staff  creativity is valued and encouraged
  • staff have the confidence, skills and authority to make decisions, and
  • there is evidence that individual staff make a big difference. 

Below are examples of good practice which centre on part three of the code, Being happy and quality of life. Click on one of the titles below to read a description, download related documents or watch related videos.

The list below is organised by date with the most recent at the top.

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