Working toward a positive behaviour support model of care; Mary’s story at Creative Support


When Mary first moved into one of Creative Support’s services, she had been commissioned a very extensive package of care that was felt necessary in order to manage the behaviours she presented. As part of her transition into the service, Creative Support worked very closely with the local behavioural intervention team, as well as its own internal support teams to work positively with Mary and ensure there were appropriate and detailed support guidelines in place. Staff were given training by the behavioural intervention team in order to provide consistent support to Mary. Due to these efforts, Mary’s behaviours have reduced to such an extent that she no longer needs such a high level of support and she is able to have time on her own.  She now has her own flat but also chooses to interact with other tenants in the other flats that share communal areas.


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